Why Buy At Basil VW

Basil's Community Involvement

Our customers know that when you shop at Basil Volkswagen, you are also giving back to the community. Basil Volkswagen has participated in Beds From Brian, Shop With a Cop, and has continued commitment with Sweet Buffalo. 

Sweet Buffalo was created in 2016 by former community news reporter turned marketing & public relations professional Kimberly LaRussa, who saw a great need to share stories that made a difference in the world. What started as a blog, quickly turned into a platform that not only told stories but also found ways to organize kindness & give back campaigns that range from visits from Santa, bringing Captain America to Roswell Park Cancer Institute, pizza parties with superheros at Oishei Children's Hospital, worked with shelters for homeless animals to find forever homes, and so much more. 
 
            

Award-Winning Customer Service

The Wolfsburg Crest Club Award, given by Volkswagen of America, Inc., honors those Volkswagen dealers that have met the highest Volkswagen standards in both service and sales. A proud honoree, Basil Volkswagen makes every effort to provide the very best to our customers. Membership in the Wolfsburg Crest Club demonstrates that we as a dealership have met the highest standards for customer satisfaction, parts sales, new vehicle sales, certified pre-owned sales and service excellence.

Membership in the Wolfsburg Crest Club is not easy to achieve. It requires a Volkswagen dealer to attain high standards in operation, new vehicle sales, certified pre-owned sales, parts purchases, pre- and post-sale customer satisfaction and Volkswagen Academy certification.  Only 50 dealerships a year earn this award and we are the only winner in Western NY. 
 

We are proud to serve our customers and appreciate the opportunity to earn their business.  Thank you for being a part of our journey and for trusting us for your automotive needs

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