Average Score (327 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

327 Ratings

4.8 Average

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  • Ann F.06-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    The employees are all very polite , efficient and pleasant . That is everything to me .

  • Frank P.06-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Appointment made easy. On time work completed faster then was told work satisfactory completed facility was clean refreshment were available Can't ask for more

  • Michael R.06-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    They were pleasant to work with. Did not try to sell me services I did not really need. Work was done quickly in a professional manner.

  • Garry C.06-04-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Service was excellent, staff friendly and very helpful.

  • Jennifer T.06-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Amber my service advisor was fantastic and made everything easy!!

  • Aaron R.06-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everyone within the service department has always treated me fantastic. I am very appreciated for Amber always taking my calls, and making sure I am scheduled for an appointment as quickly as possible. When she leaves and passes me along to her partner Nick he has been super helpful as well. I am thankful to have found a great team and dealership!

  • Kristin C.06-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Michele M.06-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Joseph S.05-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The vehicle STILL hesitates, especially when first starting it. Trying to pull out in to traffic I once again almost got into an accident. I see I am must elevate to to a higher complaint level.

  • Patrick M.05-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    An overall excellent buying experience.