Average Score (309 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

309 Ratings

4.9 Average

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  • David W.07-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Super fast and friendly service

  • Ryann H.07-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The service advisor and service mechanic, both provided outstanding customer service and support.

  • Aaron R.07-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Every time I need anything done to my car the service team, especially Amber, she is always there when I have an issue. The team takes care of my car, gets the job done right and quickly. I am very happy with the dealership, and when it is time for a new car, I am not going anywhere else.

  • Luke Z.07-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Oil change and NYS inspection was done in a timely manner; everyone who helped was so nice

  • Candi S.07-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Service rep Amber was very nice and offered refreshments.

  • Denise A.07-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Amber, the service rep, reviewed the multi-inspection items that were found for suggested repair. I was at service for an oil change which was completed in good time.

  • Stacey T.07-21-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    The salesman, Kevin, was very knowledgeable about the upgrades to the 2025s and made purchasing a new vehicle so not stressful.

  • Randy L.07-21-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Excellent experience and excellent customer service..always

  • Patricia S.07-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Andrew S.07-16-2025

    TYPE:SalesMODEL:Golf RYEAR:2025