Average Score (327 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

327 Ratings

4.8 Average

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  • Laura S.06-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Joseph W.06-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    The service advisor keeping me in the loop. I drive from over an hour away to come here.

  • Susan J.06-20-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • James G.06-20-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    All positive!

  • Denise K.06-20-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Excellent sales and service. Staff was professional but also relaxed. It was a great experience.

  • Ellen A.06-17-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Friendly. Efficiency. Liked the video inspection .

  • Kortez T.06-16-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Everything is great love this VW dealership

  • Robert H.06-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Friendly, professional people

  • Roland S.06-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I found VW Basil was very attentive and professional to our issue.

  • Ginger T.06-16-2025

    TYPE:SalesMODEL:AtlasYEAR:2025