TYPE:ServiceMODEL:JettaYEAR:2019
I love the video of the service that was performed.
Average Score (327 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2024
Checked my concerns and advised me on a timely basis. I always have great service at Basil VW. Great service team and great General Manager Adam Beck!
TYPE:SalesMODEL:AtlasYEAR:2025
Our Sales Consultant (Tony) was/is terrific. Purchased a 2025 VW Atlas with confidence that the decision was a good one.
TYPE:ServiceMODEL:AtlasYEAR:2019
The customer service was exceptional, you stayed in contact with me regarding the parts that were ordered for my vehicle. You did not delay in repairing it seeing I had just purchased it, so this is why I rated that high
TYPE:ServiceMODEL:TiguanYEAR:2022
Stated front passenger tire was losing air pressure weekly. Never fixed just moved to rear passenger after tire rotation.
TYPE:ServiceMODEL:TiguanYEAR:2020
Amber helped me with all my issues and made it super convenient to get the work needed done in my vehicle
TYPE:ServiceMODEL:AtlasYEAR:2024
I have no complaints and all of the staff is great!!
TYPE:ServiceMODEL:TiguanYEAR:2024
Amber did a great job. She is efficient, friendly and knowledgeable. She spent time carefully answering my questions and I felt like my car was in very good hands.
TYPE:ServiceMODEL:Golf RYEAR:2024
The staff at Basil is always helpful and thorough at explaining the process.