The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:AtlasYEAR:2025
Everyone at the dealership was friendly and approachable. When the vhicle I was originally interested in was no longer available, the presented me with a great alternative. I appreciated that there was no pressure throughout the process, and they were open to negotiating a fair deal that worked for me.
TYPE:SalesMODEL:TiguanYEAR:2025
Good experience with my purchase and friendly staff
TYPE:ServiceMODEL:TiguanYEAR:2024
Always consistent and professional service. I always feel valued when I come in.
TYPE:ServiceMODEL:TiguanYEAR:2019
Basil Volkswagen has always been outstanding in my dealings with them from leasing to buying out the lease and service. The service department is always very pleasant and helpful and does an great job.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:Golf GTIYEAR:2024
Great customer service. Were very helpful in assisting with my service contract
TYPE:ServiceMODEL:JettaYEAR:2023
The people are friendly and explain everything without any BS.
TYPE:ServiceMODEL:TiguanYEAR:2019
Amber was amazing. Both on the phone and in person, she was able to help me with my many, many questions as well as get my vehicle serviced.
TYPE:ServiceMODEL:TaosYEAR:2024
Was very impressed by the maintenance video, felt like I was wright there with the maintenance crew.4
