Average Score (327 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

327 Ratings

4.8 Average

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  • Britt H.09-24-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Lauren S.09-23-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Stress free experience. Knew what I was looking for. Sales team was helpful but not pushy or difficult to negotiate with. Felt I got a good and fair price for what I wanted. Helpful sales agent in who took time to answer all questions and explain all features of vehicle.

  • Nicholas L.09-23-2024

    TYPE:ServiceMODEL:PassatYEAR:2021

    Very honest. I perfer them over any other dealer.

  • Andrew M.09-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Chanda S.09-21-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    I liked that I could take care of mostly everything via text/phone. I live 45-60 minutes away and didn’t have to waste time driving back & forth.

  • Bruce R.09-21-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Ryann H.09-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The service technician, advisor, and manager, were all amazing to work with. The customer service level is fantastic.

  • Harmony R.09-18-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Great customer service.

  • Michael K.09-18-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Rebecca R.09-18-2024

    TYPE:SalesMODEL:TiguanYEAR:2024