TYPE:ServiceMODEL:TiguanYEAR:2024
Friendly knowledgeable and efficient
Average Score (325 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2022
My service advisor Amber was on top of my most recent issue with having to have my steering wheel replaced a second time under warranty. She communicated effectively to keep me informed as to the status of the parts & let me know when to bring my car in.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Amber is always very knowledgeable of what needs to be done, helpful and friendly. We are always taken care of and the service is great. My wife did not purchase at Bssil and we do basic service on her vehicle at the dealership because of the service, fair price and friendly office.
TYPE:ServiceMODEL:TiguanYEAR:2024
Prompt, friendly, and thorough service
TYPE:ServiceMODEL:JettaYEAR:2020
They were very friendly to interact with.
TYPE:ServiceMODEL:ID.4YEAR:2023
I was happy I could finally have my recalls fixed because my appointment had been delayed for months.
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:ArteonYEAR:2023
They had my vehicle for 4 months for tires and until recently weren't able to try and work with me with replacements. Then got my car back and now I'm dealing with a tire that is loosing 30PSI over a night.
TYPE:SalesMODEL:Golf GTIYEAR:2025
Everyone I dealt with there was nice, professional and not pushy. I appreciate that.
TYPE:SalesMODEL:TiguanYEAR:2025
10/10 best place and great people, Kevin & Wally are great people who make me feel comfortable and assist great