Average Score (329 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

329 Ratings

4.8 Average

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  • Helen W.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Great people, the solve my problem in a timely fashion. They replace my reflector light while I waited in the waiting room.

  • Brian M.08-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Great service.

  • Alexandria G.08-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Kimberly W.07-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Always great service!

  • Shawna P.07-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2025

  • Sam P.07-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service and completed in a reasonable about of time while we waited.

  • Joseph L.07-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Kathleen H.07-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Pleasant and friendly service.

  • David W.07-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Super fast and friendly service

  • Ryann H.07-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The service advisor and service mechanic, both provided outstanding customer service and support.