TYPE:ServiceMODEL:AtlasYEAR:2021
Average Score (309 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Jetta GLIYEAR:2021
TYPE:ServiceMODEL:ID.4YEAR:2024
Fast service and knowledgeable service advisors
TYPE:SalesMODEL:TiguanYEAR:2024
Salesman did not pressure us into buying a vehicle we didn’t need, was patient while we took a few days to make a decision, and made sure we were with if our price range.
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2024
The service member Amber was very hospitable, kind, polite, attentive, and expecting my arrival. Nothing is worse than arriving to an appointment and the person looks at me with a "why are you here" look! Or better yet, they don't look up at all because they are on their phone!.
TYPE:ServiceMODEL:TiguanYEAR:2023
From start to finish I was treated very well. The service department kept me informed well I was waiting. Had a video sent to my email which was very professional
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
The sales team made the entire process smooth and easy. Didn't have to spend long in the dealership and everything was explained thoroughly.
TYPE:ServiceMODEL:PassatYEAR:2018
Very happy with everything. The video was send to me about my vehicle which was great. Joe runs a great service department.
TYPE:ServiceMODEL:TiguanYEAR:2020
Amber demonstrates great communication skills and handles things grace given the level of frustration that comes with a reoccurring car issue. She’s very pleasant to work with and is always professional.