Average Score (309 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

309 Ratings

4.9 Average

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  • Nikita M.12-06-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Linda M.12-05-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Always a pleasure dealing with everyone from my Basil VW dealership. And, Amber Smith, (the sales woman who sold me my current Jetta) is wonderful!

  • Delores B.12-05-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    The service is excellent.

  • Luke M.12-04-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    My sales rep Keith Win was very responsive, helpful, and friendly

  • Michael S.12-04-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    I have zero complaints.

  • Eileen R.12-03-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    The employees in the service and sales department are the best!

  • Michael P.12-03-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Elaine B.12-01-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Work was done correctly and questions I had were answered.

  • Susan C.11-29-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Briana H.11-28-2024

    TYPE:SalesMODEL:TiguanYEAR:2024