Average Score (309 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

309 Ratings

4.9 Average

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  • Chuck A.12-18-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    Joshua and Joe had my Passat diagnosed and repaired quickly. Excellent service!

  • Kenneth H.12-17-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Because it is easy to make appointments and the wait time is reasonable.

  • Alexander Z.12-16-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Rowland N.12-15-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Julie L.12-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Car was in and fixed and was able to be picked up the next afternoon.

  • Tunisia P.12-11-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service was great from start to finish. Everyone was friendly that I encountered

  • Harmony R.12-09-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Great service, done in a timely manner.

  • Raymond B.12-09-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Carla R.12-07-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Good fast service w replacing speakers in my Atlas

  • Grant M.12-06-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

    My car was misdiagnosed by another VW dealership. Basil has it diagnosed in under an hour and fixed within 48 hours