TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Average Score (309 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:JettaYEAR:2025
I was treated fairly everything was very transparent and above board.
TYPE:ServiceMODEL:AtlasYEAR:2024
***** 5 Stars! The service team staff at Basil VW are all amazing. They remember me every time, take the time to address all of my concerns, and they always treat me as a valued customer.
TYPE:SalesMODEL:JettaYEAR:2025
No issues were to be had.
TYPE:SalesMODEL:TiguanYEAR:2024
I was given one price from the GM and when we signed the papers the price went up 15.00 a month.
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2019
The service department is always excellent. They are clear about what service is necessary now and what can wait until the next appt.
TYPE:ServiceMODEL:PassatYEAR:2021
Service is outstanding. No improvements
TYPE:ServiceMODEL:Golf GTIYEAR:2024
The Service Department is on top of the schedule and what needs to be done. They readily explain options, and provide updates as the vehicle is being serviced. I appreciate having access to WiFi so I can work as I wait for the vehicle. Also appreciate availability of coffee, and areas to work.
TYPE:ServiceMODEL:JettaYEAR:2023