Average Score (309 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

309 Ratings

4.9 Average

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  • Barbara S.02-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • John Q.02-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Easiest transaction I’ve ever had. From sales to finance. Thanks again to Steve, Nick and Dan!! Highly recommend!

  • Genevieve K.02-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Amber assisted me with my service appointment; she was transparent and professional. Issues with my vehicle were thoroughly explained, and updates regarding the status of my service were provided at multiple points during the day.

  • Sylvia S.02-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Scheduled service ws performed efficiently. Staff was knowledgeable. Waiting area comfortable

  • Nancy E.01-31-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Joseph M.01-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Very efficient, professional and friendly service appointment

  • John M.01-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    They’re fast efficient and courteous

  • Alan R.01-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    This is the second time you failed to put on the oil sticker stating the mileage to the next oil change. Also, please tell your employees not to say the vehical will be done in 30 minutes and when you get there it is an additional hour and 45 minutes. not cool.

  • Orlando P.01-25-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    They got the car in when they said they would and looks like they fixed it right the first time.

  • Aaron R.01-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Amber was super helpful on the phone when I described my issue, she helped me previously with my oil light, and has been such a fantastic person to work with. It really shows that she cares not only about the car but me and my business.