TYPE:ServiceMODEL:TiguanYEAR:2024
Basil VW is always a pleasure to deal with. The staff are professional and transparent! Great customer service as always!
Average Score (309 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2022
TYPE:SalesMODEL:Golf RYEAR:2024
Dan Kraus made the process of buying my new car such a breeze. Will absolutely recommend going to see him
TYPE:SalesMODEL:TiguanYEAR:2024
Friendly, knowledgeable, and professional sales staff. Due to my work schedule, my transaction was "first half on one day, second half on the next day", which happened to be my initial salesperson's day off. He passed me file to a colleague, and it all went extremely smoothly.
TYPE:SalesMODEL:TiguanYEAR:2024
Dan is very well informed and professional
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:ArteonYEAR:2020
I had another terrific service experience with Basil VW. I had a blowout and they were so great in finding a quick appointment for me and helping with the claim for the tire/wheel carrier.
TYPE:ServiceMODEL:ArteonYEAR:2021
Took 1 1/2 hrs for oil change and NYS inspection. Then the up sell for everything is exhausting.
TYPE:ServiceMODEL:TiguanYEAR:2023