TYPE:ServiceMODEL:AtlasYEAR:2021
The problem wasn’t fixed after over a week of not having my car.
Average Score (309 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
good service ,pretty fast, treat cust with respect,
TYPE:ServiceMODEL:TiguanYEAR:2021
Amber and Joe were super and very attentive.
TYPE:ServiceMODEL:TiguanYEAR:2022
Everyone at Basil VW has done a great job. I have always had great work done there. From sales to service 5 stars.
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:SalesMODEL:TiguanYEAR:2024
Everyone treated me with respect A1 group of people
TYPE:ServiceMODEL:Golf AlltrackYEAR:2018
Prompt courteous service. Amber showed good attention to details in suggesting recommendations. Worth the drive.
TYPE:ServiceMODEL:Golf GTIYEAR:2020
TYPE:ServiceMODEL:TiguanYEAR:2023
Appointments are always available on short notice and the dealership reaches out to remind when certain services are due (e.g., NY Inspection)
TYPE:ServiceMODEL:TaosYEAR:2024
My experience with Basil Volkswagen was exceptional. The entire staff was very professional.