Average Score (325 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

325 Ratings

4.8 Average

Models
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  • Margaret H.09-22-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Jesse K.09-21-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Vincent B.09-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Outstanding Customer Service 0

  • Dennis M.09-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Efficient, friendly staff. Helpful inspection video.

  • Charla N.09-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    So efficient and everyone is helpful and kind

  • Michael S.09-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Great service as usual. Good people, havent had a negative experience there yet!

  • Melissa F.09-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Our sales rep made it super easy- he was detail oriented, asked what I was looking for and delivered.

  • Thomas M.09-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Wally and Brandon went through all options to try to get me into my budget. They went the extra mile to find me other discounts available since I am a loyal Volkswagen owner. They are very trustworthy and have the customer in mind.

  • Danielle S.09-01-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Everyone was great. Brandon was very informative, personable and made sure we understood the whole process.

  • Raymond B.08-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Courteous staff clean shop timely repairs/ service