Average Score (329 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

329 Ratings

4.8 Average

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  • John B.08-12-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Great, professional people who were totally attentive to understanding my interests.

  • Meghan M.08-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I thought I had made an oil change appointment but I didn't. Amber didn't hesitate and said they could take my car to get an oil change. It was much appreciated because I drive over 40 minutes to get there.

  • Moses G.08-09-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    As always great customer service. The maniche representative made sure i understood what my car needed but did not push..understanding my health an financiall circumstances. He did not push but made sure i know what was needed to keep me safe driving my arteon. An yes.....im upset vw discontinued the arteon. But money talks. But the representative are great.

  • Susan A.08-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Sales team was outstanding! Michael, Dan, and Steve were all extremely helpful and made the purchase process easy to complete and understand.

  • Bonnie P.08-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Ken Jones

  • Adam H.08-04-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Ken and Adam and everyone I spoke to at the dealership was extremely personable and helpful throughout the entire process.

  • Seth P.08-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I’m not sure why I had to pay a 50 dollar copay on a manufacturing defect that forced me to drive into the dealership to get fixed. It seems like it should have been free especially seeing it’s been happening to a lot of people.

  • Daniel K.08-04-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Best dealership in the world!

  • Maria T.08-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Amber was very helpful throughout the entire process. She explained everything in details and was very helpful clarifying the questions about the invoice. It was a pleasure working with Amber!

  • Megan W.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Everything was fine.