Average Score (327 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

327 Ratings

4.8 Average

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  • Jacqueline R.05-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Amber was very helpful and a pleasure to deal with, and the other staff members are always friendly and courteous.

  • Robert H.05-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    ease of check in and the techs were friendly.

  • Marci W.05-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Earl W.05-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Charles L.05-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Basil service was top notch. They fully explained my issues as well as recommended service for my vehicle. The video also highlighted what was conducted in a clear and understandable manner.

  • Douglas B.05-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    I liked the video that the technician made of my vehicle and the dealership emailed to me

  • Howard S.05-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Lisa P.05-02-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Justin S.04-30-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    It was a very easy car buying experience. Everyone at the dealership was super helpful and knowledgeable, and made everything move forward smoothly. It was an overall great experience.

  • Bernadine M.04-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Pleasant experience with all staff members,