Average Score (327 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

327 Ratings

4.8 Average

Models
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  • Christin Y.05-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Fastest oil change I ever had waiting at a dealership. Clean and comfortable waiting room. Love the video I was sent showing the inspection of my vehicle!

  • David D.05-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I was able to make an appointment at a time convenient for me. I was told exactly what was needed, how much I’d be charged and how long I would have to wait.

  • Kris T.05-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Vincent B.05-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    They are always so Helpful w Answering all my Questions,Thank you 1

  • Ralph C.05-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Shana J.05-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Service was done quickly, good communication

  • Ursula Z.05-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Ronald W.05-21-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Great service. In and out on time

  • Kevin B.05-20-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Excellent service.

  • Jennifer S.05-20-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

    Quick, friendly service.Extra help from a salesman to explain some of the features on our Taos.