Average Score (325 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

325 Ratings

4.8 Average

Models
Types of Survey
Filter by

  • Brittany H.09-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Carolyn R.09-29-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Vincent B.09-28-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Awesome Dealership with Everyone Always

  • Kevin C.09-28-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Very knowledgeable sales team. Especially Ken and Dan.

  • Elizabeth T.09-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Mike G.09-26-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    Jess and staff did what was asked of them. Thank you.

  • Ryan K.09-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Fantastic sales team and service at VW Basil.

  • Robert S.09-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The overall process was pretty painless.

  • Dina B.09-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Friendly & informative, answered my questions. Did notice short on staffing.

  • Kristen T.09-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022