Customer Testimonials

Google logo
Google Sep 15, 2018
 
Google logo
Google Sep 15, 2018
 
Google logo
Google Sep 15, 2018
 

Amazing customer service, friendly, got a very good deal and walked out extremely satisfied. there are lots of great buys here and a fairly diverse selection. definitely recommend taking a look.

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Google Sep 14, 2018
 

Efficient and friendly service! Stopped in unexpectedly for a key fob problem. Customer Service and the service manager took care of my concerns immediately, despite not having purchased my vehicle here. Was given a quick diagnosis and speedy repair in under an hour with no appointment. The waiting area and showroom were immaculate, providing fresh fruit, hot pretzels, and coffee. Pleasant atmosphere with friendly associates who went above and beyond to earn my business. I will be using Basil VW in the future for all service needs!

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Cars Sep 14, 2018
 

If it was possible to give 6 stars I would!! From the customer service to the repairs provided I was thoroughly impressed with this Volkswagen location.

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Google Sep 13, 2018
 

Return customer and always satisfied! The sales people have never pushy at this location which will bring me back always. I got a great deal on a brand new vehicle and couldn’t be more happy with the whole experience.

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DealerRater Sep 13, 2018
 

Return customer and always satisfied! The sales people have never been pushy at the Lockport location which will bring me back always. I got a great deal on a brand new vehicle and couldn’t be more happy with the whole experience. Thanks guys! ????

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Cars logo
Cars Sep 13, 2018
 

Return customer and always satisfied! The sales people have never been pushy at the Lockport location which will bring me back always. I got a great deal on a brand new vehicle and couldn’t be more happy with the whole experience. Thanks guys! ✌������

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Google logo
Google Sep 8, 2018
 

The staff and service department at Basil Volkswagen are wonderful! They truly care about you as a customer. Everyone is so friendly and helpful. I completely trust them to do repairs quickly and at a reasonable cost. I would recommend Basil Volkswagen in Lockport to anyone needing service or looking to buy or lease a car.

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Google Sep 7, 2018
 

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